Electrotherapy Equipment FAQ

Q: Is electrotherapy equipment appropriate for a holistic spa?

A: Yes, there is a cross over via holistic mechanical treatments that are results driven and that add value to manual treatments.  For example, mechanical lymphatic drainage and cellulite reduction body treatments and facial rejuvenation treatments via LEDs or coloured light therapy may enhance your treatment portfolio.

 

Q: When should I consider buying my electrotherapy equipment?

A: Ideally eight weeks prior to the completion of the spa, although many items are kept in stock so lead times may be shorter than this. You should have your equipment at least one month before opening the spa as there may be training required on the machine and this will also allow your therapists time to become familiar with it.

 

Q: What should I look for when choosing an equipment supplier?

A: A good selection of products is vital, as is the longevity of the company, the durability of the equipment, training and after sales and technical support.  Word of mouth recommendations are often a good place to start.  If possible, choose a company where you can speak to an informed advisor so that they can help you choose the most suitable product.

Q: Do I need to spend thousands on expensive equipment?

A: Customer care and the value of touch are very important.  Expensive electrotherapy equipment enhances treatments but it is not essential.  Many expensive machines are based on basic techniques, like galvanic, faradic and vacuum, which are not as costly but still very effective.  It is more important that your therapists understand the treatments and how to tailor them for your customer’s requirements.

Q: What about the purchase of new innovations/treatments?

A: There are new treatments and machines on the market that are a good source of income.  These are worth considering as they will bring in additional revenue and may offer a holistic treatment that simply can’t be achieved manually, i.e. LED and colour therapy treatments.

Q: Is there anything else that I should consider when buying electrotherapy equipment?

A: Make sure that the supplier you choose has good technical and customer service back up.  If the supplier can repair the equipment in house then this will make any technical issues less stressful for your staff.

Q: Is technical support important when buying electrotherapy equipment?

A: Absolutely.  Aim to choose a supplier that has good technical and customer service back up.  If the supplier can repair the equipment in house then this will make any technical issues less stressful for your staff.